CompTIA A+



Chapter 01: Installing and Configuring PC

Sommaire

  • Topic A: Use Appropriate Safety Procedures
  • Topic B: PC Components
  • Topic C: Common Connection Interfaces
  • Topic D: Install Peripheral Devices
  • Topic E: Troubleshooting Methodology

Topic A: Use Appropriate Safety Procedures

Topic B: PC Components

Topic C: Common Connection Interfaces

Topic D: Install Peripheral Devices

Connectors
Drivers

Topic E: Troubleshooting Methodology

A technician must be familiar with and thoroughly understand computer terminology to (1) use logic to solve problems; (2) speak intelligently to other technical support staff in clear, concise, and direct statements; (3) explain the problem to the user; and (4) be proficient in the field. Changes occur so frequently that technicians must constantly update their skills. Develop a passion for learning the latest information and searching for information that helps you solve problems.

Avoid developing tunnel vision (that is, thinking that there is only one answer to a problem).
Step back and look at the problem so that all possible issues can be evaluated.
Be logical in your assessment and the methods used to troubleshoot and repair.
Eninam BAGNABANA     |         |     bagnadavid@outlook.fr     |